Frequently Asked Questions       1. Why are LandRollers better than in-lines? Large wheels have significant advantages; most notably, they enable LandRollers to roll over obstacles that can stop inline skates. Our patented "out-of-line" wheel configuration provides superior stability by aligning the ground contact points so that they straddle the centerline of the boot. That stability makes it is easier for beginners to learn how to skate. At the same time, experienced skaters are empowered to do more on a variety of surfaces. With only two large wheels, skaters can brake easier and generate more stopping force than with four or five-wheeled inlines. It is also easier to turn sharper, control turns and skaters experience a far smoother ride. When using the air-filled tire option (interchangeable with standard wheels), LandRollers are the only skates that offer true off-road capability combined with skate-like maneuverability. Wheel and bearings are replaced together, making replacement far simpler than with inlines. 2. Are LandRollers really "out-of-line" skates? Yes. LandRollers patented Angled Wheel Technology™ is truly out-of-line. The smaller front wheel contacts the ground outside the imaginary centerline of the boot. The larger rear wheel contacts the ground on the opposite side of the centerline. This unique wheel placement with its diagonal roll axis is the secret to LandRoller's superior stability. 3. Is there any technique change required to skate on LandRollers? Inline skaters have no problem starting out on LandRollers. However, minor technique adjustments are required to optimize performance. For example, skaters can turn more sharply on LandRollers by lifting the front wheel of their forward skate and pivoting on the axis of the rear wheel. Advanced skaters may need 20 to 30 minutes to modify their turning, push-off and crossing-over techniques. Generally, beginning skaters will find it easier to learn on LandRollers due to superior stability, lack of chatter, and ability to roll easily over bumps and cracks. Everyone is delighted after experiencing the advantages. 4. When will LandRoller skates be available to buy? LandRollers will be available at premier sporting goods stores and selected specialty skate shops throughout the United States and around the world starting in July 2005. They will also be sold online, including on the LandRoller website, starting in May 2005. 5. How much will LandRollers cost? Although LandRollers offer significant advantages over traditional skates and are of the highest quality available, our pricing is not out-of-line. Many components of the LandRoller skate are aluminum rather than plastic that is typically used in the manufacture of inline skates. The suggested retail price (MSRP) in the United States for our Terra 9 model is $249.99. 6. How much will replacement wheels cost? Replacement wheels have oversized bearings and spacers already pressed into place. A package of 2 front wheels with urethane tires, including bearings, will retail for about US $50.00. A package of 2 rear wheels with urethane tires, including bearings, will cost about US $60.00. Air-filled off-road wheels and tires will be priced slightly higher. 7. When will air-filled/off-road tires be available? LandRoller plans to have off-road tires available before yearend 2005. 8. When will children's LandRollers be available? LandRoller expects to have lower-priced children's skates available by Christmas 2005. The retail price has not yet been determined. 9. Why are the wheels angled, and only on one side? Large wheels have significant advantages (see above). In fact, many skate companies have tried to introduce a workable large-wheeled skate and have failed. Mounting large wheels in line under the boot is dangerous because it raises the center of gravity too high off the ground and places too much torque on one’s ankles. Placing wheels fore and aft with the boot set in between limits control and maneuverability because of the long wheelbase. The only other configuration possible is to mount large wheels on the side(s) of the boots. If wheels are mounted on both sides of the boot, maneuverability is severely limited. That’s why inlines replaced quads. With very large wheels, push-offs, turning and crossovers are awkward, if not very difficult. The wheels on LandRoller skates are mounted on the outsider side of the boot so that the wheels do not interfere with each other while skating. They are angled to keep the skater’s foot as close to the ground as an inline or quad skate. The resulting ride and performance amazes everyone. Skaters of all levels of ability are surprised by the stability and control of LandRollers because they expect that there will be a lot of pressure on their ankles --- but there’s not. 10. How often do you need to rotate your wheels? LandRoller wheels and tires are asymmetrical and cannot be “reversed” on the same axle. The wheels are “dished” so that the inside of the wheel is convex and the outside is concave. Reversing a wheel’s position on the same axle should never be attempted. Swapping wheels from the left skate to the right skate, or vice versa, is generally not necessary but wheels may be swapped to compensate for uneven wear patterns from “T” style braking. 11. How often must you change the bearings? LandRoller’s oversized bearings are press fit at the factory and should not be removed. They are much more robust than traditional inline skate bearings and should last for many kilometers of use. 12. How long will a LandRoller wheel last? That depends on the amount of use and skating style of the skater. LandRoller tires should last longer than recreational inline skate wheels because there is more urethane surface area and the wheels turn at a lower RPM. 13. What kind of bearings are used on LandRollers? S&S; shielded 6200 series bearings. 14. Do LandRollers need to be “broken in”? LandRollers glide more smoothly and further after a short break in period. LandRoller ball bearings are packed in grease. The ball bearings require a few kilometers of skating to break down the grease’s viscosity. 15. How do you brake with LandRollers? All LandRollers have a heel brake arm and replaceable brake pad attached to the right skate. It can also be fastened onto the left skate, if so desired. This braking system works in the same manner as those on inline skates. Place the braking skate leg forward and lift the toe then press the heel brake pad firmly onto the ground surface until coming to a full stop. Experienced skaters may prefer to employ “hockey” stops, tight turning stops, and “T” style braking maneuvers. In the future LandRoller will introduce hand-activated disc braking systems. 16. How fast can you go with LandRollers? Are LandRollers faster than inlines? Quads? We have not yet performed exhaustive speed tests, but research leads us to believe that our large wheels will enable higher speeds than inlines. Of course, a lot depends on the skill of the skater. Two professional (roller) skaters are anxious to attempt to break their world records by skating on LandRollers. Apolo Ohno, the Olympic gold medalist, 3-time world short track (ice) speedskating champion and former U.S. indoor inline skate champion and record holder, loves his LandRollers and will be testing the limits of the skate’s capabilities. We are looking forward to the outcomes. 17. Will I be able to retrofit the hand activated disc brake onto the current models of LandRoller? No. 18. Who sells LandRollers in foreign countries? Go to the “where to buy” page of the www.LandRoller.com website for a listing of contacts. 19. What about large shoe sizes? Unfortunately, the largest size that LandRoller currently offers are the men’s U.S. size 12 (equivalent to European size 46; UK size 11 or 30 cm). Maximum recommended weight for LandRollers skaters is 200 lbs or 90 kgs. Larger sizes may be available on future models. 20. Can I take the brake off of my LandRollers? You can change the brake from the right skate to the left skate but you should NEVER skate without a brake unless you have mastered other braking techniques such as “T” stops or hockey stops. LandRoller will not accept responsibility for any mishap resulting from skating without a brake. 21. How should I maintain my LandRollers? Use a damp cloth to wipe dirt from all parts of the hard shell, the metal frames and wheel hubs. Mild soap can be used for stubborn dirt. Be sure to dry all parts thoroughly. Always keep water and grit away from the bearings. The inner liner can be removed, washed with soap and water, and then air-dried. Never use a hair dryer or other type of gas or electric dryer on the liner. 22. Can LandRoller liners be cleaned in a washing machine? We recommend that you hand wash and air dry the liners. 23. Can I wear my LandRollers in competitive inline skating events? We expect that you will be able to use LandRollers in inline competitions unless complaints of unfair advantage prevent it. We’ll keep you informed on this issue through our web site. 24. Can I invest in LandRoller? Not at this time. 25. How long are LandRollers guaranteed for? New LandRoller skates are warranted to be free from defects in materials and manufacturing for the period of six (6) months from the date of purchase. Our warranty only covers the defective part and not the complete pair of skates. This warranty does not cover damage resulting from normal wear and tear, impact, accidents, improper use, abuse or modification. This warranty does not apply to normal wheel, bearing and brake wear. Our warranty extends only to the original retail purchaser and is not transferable. This warranty will become void if the original product has been modified in any way. If you have a warranty issue with your LandRoller skates, please take them back to the store where you purchased them with an original or copy of your sales receipt. The store can return the skates to LandRoller Inc. under a return authorization if the issue cannot be resolved at the store. Once a product has been returned to us, our warranty professionals will evaluate them. If LandRoller determines that the problem is due to a defect in materials or manufacturing, and is within the warranty period, LandRoller will repair or replace the skates (with an identical or equivalent model) at our discretion. Replacement skates will be returned to the dealer at LandRoller’s expense. Replacements made under this warranty extend only for the remainder of the original warranty period. 26. Where are LandRollers manufactured? LandRoller skates are assembled and packaged in Bangkok, Thailand at one of the premier, state-of-the-art skate manufacturing facilities in the world. Several components are fabricated in Taiwan.

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